Everything you need to know about Voxa. Can't find what you're looking for? Contact our support team.
Pricing & Billing
Voxa uses pay-as-you-go pricing. You add credit to your account and only get charged per minute for the calls you make. There are no monthly fees, no setup costs, and no hidden charges. Rates vary by destination country.
No. Your credits never expire as long as your account remains active. Use them whenever you need to without any pressure or deadlines.
You can start with as little as €5. There is no minimum balance required to make calls, and you can top up at any time using a credit card, debit card, or PayPal.
No. You only pay the per-minute rate for the actual duration of your connected call. If the call does not connect, you are not charged.
Yes. We offer a 30-day money-back guarantee for unused credits. Contact our support team to request a refund within this period.
Your account dashboard shows a real-time balance, complete call history with per-call costs, and downloadable usage reports for expense tracking.
Yes. You can set a minimum balance threshold and a recharge amount. When your balance drops below the threshold, your account is automatically topped up using your saved payment method.
Still Have Questions?
Our support team is here to help. Reach out and we'll get back to you as quickly as possible.